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NASA Project -
Training for Automation Use
The availability of increasingly sophisticated technology,
as well as changes in the National Airspace, will encourage the use
of automation in all aircraft operations - commercial, commuter, corporate,
and general aviation. Much of the research that has been done thus far
on automation-related issues and problems has focused on commercial
aviation, and automation training programs have typically assumed a
high level of flying. As automated aids and decision-support systems
become more prevalent in smaller aircraft, such as those utilized in
regional carrier operations, attention must be paid to the impact of
automation for these pilots, and to the special training paradigms necessary
to teach the safe and effective use of automation in these arenas.
This work focuses on training implications and requirements for pilots
who are transitioning to automated aircraft. The grant was funded by
NASA’s Aviation Safety Program. We conducted an analysis of Aviation
Safety Reporting System incidents, to discern factors involved in actual
automation-related errors and events. We also conducted a paper-and-pencil
scenario-based study, using pilots in an east-coast regional air carrier
as participants. Again, we were looking at factors involved in automation
use and automation errors in decision making. We have conducted interviews
to gather information on current training practices in regional airlines.
Our most recent study was an internet-based scenario study investigating
information use and decision-making processes of regional airline pilots.
In conjunction with this project, we are also looking at cognitive factors
in the use of automation for decision making - specifically, we are
using meta-theories of coherence / correspondence and the Cognitive
Continuum Theory (Ken Hammond, University of Colorado) to investigate
how pilots use information inside and outside of the cockpit to make
decisions.
Papers
Mosier, K. L., Bernhard, R., & Keyes, J. (2003). Dealing with
conflicting information – Will crews rely on automation? In
P. Pfister, & G. Edkins (Eds.), Innovation and Consolidation,
Great Britain: Ashgate.
Also published in Proceedings of the Fifth Australian Aviation Psychology
Symposium, November, 2001, Manly, Australia.
Mosier, K., Lyall, E., Sethi, N, Wilson, J., McCauley, S., Harron,
G., Khoo, L., Hecht, S., Richards, J., & Orasanu, J. (2003). Factors
Impacting Coherence in the Automated Cockpit. Proceedings of the 47th
Annual Meeting of the Human Factors and Ergonomics Society, Denver,
CO, October 13-17.
Lyall, B., Harron, G., & Wilson, J. (2002). Automation issues
in regional airline operations. In E. Salas (Ed). Advances in human
performance and cognitive engineering research: Automation. NY: JAI
Elsevier Science.
Mosier, K. L., Bernhard, R., & Keyes, J. (2001). Cognition in
the cockpit: In need of a theory. In R. Jensen (Ed.), Proceedings
of the Eleventh International Symposium on Aviation Psychology, Columbus,
OH, March 5-9.
Mosier, K. L. (2001). Cognition in the automated cockpit: A coherence
perspective. Proceedings of the 45th Annual Meeting of the Human Factors
and Ergonomics Society, Minneapolis, MN, October 8-12.
Mosier, K. L., Keyes, J., & Bernhard, R. (2001).
Information Presentation and Cognitive Response in the Automated Cockpit.
International Journal of Aviation Research and Development, 1(2), 117-134.
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